I have just been re-certified as a Certified Sandals Specialist (CSS)!
What does that mean and how does it effect my ability to better serve my clients?
Today’s travelers have a higher expectation of their travel agents. In response, Travel Agents are growing more specialized and focused on reliable and desirable destinations such as Sandals and Beaches Resorts. A Certified Sandals Specialist specializes in Selling Sandals and Beaches Resorts. These Travel Agents, and their respective agencies, not only receive recognition from Sandals as a “loyal” educated partner, but also from the travel industry as Sandals “experts.” The Certified Sandals Specialist Travel Agent has undergone a required and extensive training through our education program. A “CSS”, as commonly known in the travel industry, has committed to selling the Sandals and Beaches products and has acquired up to 12 hours of product knowledge through a special Ultra Sandals Training Workshop.
The Certified Sandals Specialist Travel Agent is not only knowledgeable on all aspects of the Sandals and Beaches products, but has also been to some, if not all, of the Sandals and Beaches properties. Their insight plays an important role in assisting you make the right choice when selecting one of our Sandals or Beaches properties.
Certified Sandals Specialist Travel Agents are required to attend workshop updates every year in order to maintain their certification as Certified Sandals Specialists.
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