Back in the day (not that I am that old wink wink) travel agents were basically the only way people were able to book airline tickets, hotels, rental cars, and vacations. Storefront agencies were all over. People would walk in, sit at the desk and tell the “agent” they want to go to (fill in the blank with your favorite destination). Then the travel agent would get up and go to the “brochure rack” and hand them to the client to look at. They would book airline tickets and PRINT them , call up Disney world or a Cruise line to book the reservations. This was kind of like going to a “record” store and buying a new album. Wow, have times changed.
Fast forward 25 years, the internet is here, there is an APP for everything. There are people out there that have never heard of a travel agent! There are people out there that do not realize the benefit and the value of using a travel professional. I like to call them travel professionals or a travel consultant because we are more than an agent now! I’ll admit while this article pertains to most travel professionals this is truly about my personal passion for my job. Here are 3 things you may have not known about travel professionals.
1- Excitement...YES! They (well, I am and most are) are just as excited about this trip as you are. You are not just data that is being entered into a search engine. You are a real person and we are so excited to make this dream trip come true for you. Personally, the favorite part of my job is “when I meet with a client to go over documents before they leave. I feel like I’m going on the trip too!”-Shannon
2 – Connections– I make it a point to create relationships with resort managers, vendors, suppliers and other agents. I have access to information that is not available to the general public. What does this mean to you? Better customer service, better knowledge of products and destinations from real people that can be passed along to you to make your trip even better.
3- Knowledge- I went to school for travel and tourism. I learned the ins and outs of the travel industry. I continue my education by attending conferences, classes, seminars, and webinars on a regular basis. Travel is a passion and I have knowledge and expertise that will guide you along your travels to make your trip as smooth as possible.